For ages 21+ only

xbjai's Responsible Gaming Guidelines

xbjai is always by your side for safe and healthy entertainment — with deposit limits, self-exclusion, and 24/7 support.

Why is Responsible Gaming Important?

Online betting and casino can be a great source of entertainment — but only when enjoyed consciously and in a controlled way. xbjai believes that the safety of every player is our highest priority.

Our responsible gaming policy ensures that you are always playing for fun and entertainment — not to escape financial or emotional stress. On this page we will show you how to set safe limits, when to seek help, and what protection tools xbjai provides.

Important: xbjai is only for people aged 21 and above. Playing by minors is strictly prohibited.

xbjai's Protection Tools

We give you full control over your play — use the tools below at any time.

Deposit Limit

Set a maximum daily, weekly, or monthly deposit amount. Once set, it takes effect automatically on your account and ensures planned spending.

Time-Out (Break)

Playing for too long in one sitting? Take a time-out from 24 hours up to 6 weeks. During this time your account is temporarily locked.

Self-Exclusion

If you feel your playing is getting out of control, choose self-exclusion. You can take a break starting from 3 months or longer.

Session Time Limit

Set a maximum duration for each session. Once the set time is up, the system will automatically log you out and send you a notification.

Gaming History

View your complete betting, deposit, and withdrawal history at any time. Analyze your spending patterns and make informed decisions.

24/7 Support

Contact our Bengali-speaking live chat support for any issue. We are here for you day and night.

How to Recognize Signs of Problem Gambling

The first step in responsible gaming is staying aware of your own habits. Read the questions below carefully. If even one of them is true for you, it is time to take a break.

  • Are you placing bigger bets to try to win back lost money?
  • Do you want to stop betting but find you cannot?
  • Are you spending time on gambling that should go to family or work?
  • Are you borrowing money to gamble or unable to pay important bills?
  • Are you hiding your gambling from family or friends?
  • Do you feel restless or anxious when you cannot play?
  • Are you cutting back on your own or your family's daily expenses to bet?
Remember: If any of the above signs appear, contact our live chat support immediately or activate self-exclusion. Seeking help is a sign of strength.

Mental Well-being

Never use betting as a way to escape stress, depression, or loneliness. Seek professional mental health support.

Family Protection

Keep underage family members away from access to your account. Never share your password with anyone.

Entertainment, Not Income

Do not treat betting as a source of income. Never bet beyond your budget, and only play what you are prepared to lose.

Age Requirement and Registration Policy

To register on xbjai, you must be at least 21 years old. This is a non-negotiable rule of our platform.

Age Verification

We verify your age at registration and before your first withdrawal. A national ID or valid document may be required. This is done for your security.

Account Security

Never share your xbjai account password with anyone. Use a strong password and always remember to log out.

One Account Only

Only one account is permitted per player. Creating multiple accounts is prohibited and may result in permanent account closure.

Deposit and Withdrawal Limits

Minimum deposit ৳100
Minimum withdrawal ৳800
Withdrawal Time 15 minutes – 2 hours
Deposit Methods bKash • Nagad • Rocket • Upay

Secure Transactions and a Balanced Budget

On xbjai, the minimum deposit amount is ৳100 and the minimum withdrawal amount is ৳800 for every method. As part of responsible gaming, we advise you to always set a fixed budget before playing.

You can set a deposit limit from your account settings. Once you lower a limit it takes effect immediately, but for increases a 7-day delay applies for your security.

Make fast and secure transactions through bKash, Nagad, Rocket, and Upay. Withdrawals are typically completed within 15 minutes to 2 hours.

Tip: Set a budget before you play and never deposit beyond that budget. Do not rush to recover lost money.

Responsible Gaming FAQ

If you have questions, check the answers below. For further help, contact us via live chat.

After logging into your xbjai account, go to the "Account Settings" section. Under the "Responsible Gaming" option, you can set a daily, weekly, or monthly deposit limit. Once you lower a limit, it takes effect immediately. To increase a limit, you will need to wait 7 days.

Yes, once your self-exclusion period ends, you can reactivate your account. However, the minimum exclusion period is 3 months, and during this time your account cannot be accessed in any way. Once the period is over, our support team will contact you before reactivation.

A time-out is a short-term break — typically from 24 hours up to 6 weeks. It is a relatively mild measure. Self-exclusion is a long-term solution, where you can close your account completely for a minimum of 3 months. For serious issues, self-exclusion is the better choice.

If you think someone you know has a gambling problem, contact our live chat support directly. Our Bengali-speaking support team is available 24/7 to assist. You can also reach us by email.

No. xbjai strictly prohibits anyone under 21 from registering or playing. We follow an age verification process. If any minor attempts to open an account and is detected, the account will be permanently closed and all deposited funds will be returned.

First, contact our support team — we can provide various forms of assistance including self-exclusion. Also, speak openly with family and trusted friends, and seek advice from a mental health professional if needed. Remember, asking for help is not a sign of weakness — it takes courage.

Play Safe, Enjoy the Experience

Every experience on xbjai is enjoyable and safe. Visit our Cricket, Slots, and Casino sections, or check our FAQ for any questions.

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For any issues, write to [email protected] or contact us via live chat. For ages 21+ only.